FEATURES
Top 10 Sales Urban Myths By Paul DiModica, DigitalHatch

Defense Department Offers Guidance on Updated DFARS Specialty Metals Provision
Compliance challenges remain for springmakers and wire suppliers
By Rita S. Kaufman, Editor

Words That Sell
Proven words that can motivate prospects to do business with your company
By Dawn Josephson, Cameo Publications

Manufacturing Outlook
Are American manufacturing jobs destined to go the way of the blacksmith?
By Ray Gardner, Special contributor

Preventive Maintenance Tips for Your Inline Conveyor Ovens
Part IV: The Control Panel
By Daniel Pierre III, JN Machinery Corp.

COLUMNS
Be Aware: Safety Tips From Jim Wood
OSHA Expands its Amputation Program

IST Spring Technology
Cautionary Tales XXXIV, Global Challenges
By Mark Hayes

Technically Speaking with Luke Zubek
Understanding Spring Failures: Curvature Correction Factors

Checkpoint:
Business Tips From Phil Perry
Hola Amigos! Hispanic Workers Strengthen Operations

Spotlight on the Shop Floor
Spring Essentials (for the rest of us) part XI
Quality is More Than Quality Control
By Randy DeFord, Mid-West Spring & Stamping