Ask the Expert
If you are an SMI member or a company whose primary business is making springs, you are eligible to use the Technical Help Service free of charge.
If springmaking is not your company's primary business, you may be charged a consulting fee to use this service.
2. Type in your question regarding spring design, materials or springmaking processes. To receive an answer, be sure to include your name, company, complete address, phone, fax and e-mail.
3. Click "Send."
Once your question has been received, the SMI office will send an acknowledgement of your question and will contact you with an answer within a few days.
Spring Failure Analysis Service
SMI is pleased to announce we have partnered with Exova Testing Laboratory. Exova is the world’s largest dedicated testing group, with over 40 years’ experience and 110 locations. They are A2LA and NADCAP approved. They can help members with material selection, quality of material, processing, testing, failures and failure prevention. SMI has negotiated a 20% discount with Exova to the membership. To download a submission form for a testing job, click here. To view the Exova webinar information from Chirag Shah, click here.